What Child Psychology Taught Me About Leading People

After years of working with children and their families, I’ve discovered that the fundamental principles of child development offer profound insights for entrepreneurs navigating the complex world of leadership and team dynamics.

The most transformative lesson comes from Donald Winnicott’s concept of the “good enough” parent. Winnicott observed that children don’t need perfect caregivers—they need consistent, responsive ones who can tolerate mistakes and repair ruptures in the relationship. This translates powerfully to entrepreneurial leadership. The founders I’ve observed who create the most resilient teams aren’t those who never make errors, but those who can acknowledge their mistakes, learn from them, and maintain trust through transparency. Your team needs to know you’re human, not infallible.

Anna Freud’s work on defense mechanisms reveals how people protect themselves when they feel threatened. In high-pressure startup environments, I’ve seen brilliant team members become suddenly unproductive or resistant—not because they lack capability, but because they’re unconsciously defending against perceived threats to their competence or belonging. Understanding this helps entrepreneurs recognize that difficult behavior often signals underlying anxiety rather than defiance. Creating psychological safety becomes not just nice-to-have, but essential for accessing your team’s full potential.

Melanie Klein’s insights into the paranoid-schizoid position—where we split the world into “all good” or “all bad”—explains why team members can quickly turn on each other during crisis. When stress peaks, nuanced thinking collapses, and people begin viewing colleagues as either saviors or saboteurs. Recognizing this pattern allows leaders to intervene before talented teams implode, helping everyone return to more integrated thinking where colleagues can be both helpful and challenging simultaneously. The integration of good and bad for the child allows her to evolve to the next stage of development loving their mother as a real person – that represents growth. The same for teams and leader-employee’s relationship: maturity is reached when one can recognize and deal with the goods and bad of each other.

Working with children also taught me that accountability and responsibility aren’t burdens to be imposed—they’re developmental achievements that build self-worth. Children flourish when they can follow through on age-appropriate commitments, not because they fear punishment, but because keeping promises to themselves and others strengthens their sense of competence and integrity. In teams, I’ve observed that clear expectations combined with genuine support—rather than micromanagement or punitive measures—helps people develop authentic accountability. When team members feel trusted to own their responsibilities, they often exceed expectations and take pride in their contributions.

Interestingly, I’ve also learned that failing to hold people accountable can feel like neglect—or even abandonment. Just as children need boundaries and follow-through to feel secure and valued, team members need to know their contributions matter enough to be held to standards. When we avoid difficult conversations about accountability, we inadvertently communicate that we don’t believe in someone’s capacity to grow or that their work isn’t important enough to warrant our attention. The key is creating an environment where accountability feels like growth and care, not judgment or punishment.

Modern attachment theory shows us that people have different needs for autonomy and connection. Some team members thrive with frequent check-ins and guidance, while others need space to explore and create. The mistake I see entrepreneurs make is assuming everyone wants the same management style they themselves prefer. Learning to attune to each person’s attachment style—their unique way of feeling secure in relationships—dramatically improves both performance and retention.

Perhaps most importantly, systemic approaches taught me that problems rarely exist in isolation. When an entrepreneur tells me about a “difficult” employee, I’m curious about the entire system. What pressures is this person responding to? How do team dynamics contribute to the issue? Are they in a role where they can express their full potential, or are systemic constraints limiting their effectiveness? Often, addressing the individual symptom without understanding the systemic context leads to recurring problems with different people in the same position.

This doesn’t mean that genuinely difficult people don’t exist—toxic behaviors certainly do occur in organizations and need to be addressed directly. However, I’ve found it valuable to examine the broader context first before attributing problems solely to individual character or competence. Sometimes what appears to be a “people problem” is actually a systems problem, and sometimes it’s both. The key is approaching each situation with curiosity rather than assumptions, understanding that sustainable solutions often require looking at the whole picture rather than just the presenting symptom.

The capacity to hold complexity—to remain curious rather than reactive when facing difficult interpersonal dynamics—separates entrepreneurs who build sustainable cultures from those who burn through talent. Children teach us that growth happens in relationship, through consistent attunement and repair. The same principles that help children develop into resilient, creative adults can help entrepreneurs cultivate teams that innovate, adapt, and thrive under pressure.

Your team’s emotional reality is your business reality. Understanding how people develop, defend, and connect isn’t soft skill—it’s fundamental to building anything that lasts.

 

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